Technical Support Advisor (TT-10003)
Newbury, Berkshire
Customer Service
£24,600
Full time / Permanent
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- Hot job
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My client, based in Newbury, is currently looking to onboard an enthusiastic, customer-focused, and hard-working individual into their technical support team.
This role comes with full training; however, the ideal candidate will have a natural flair for problem-solving and logical thinking.
The ideal candidate will have previous customer service experience, paired with a strong telephone manner and excellent relationship-building skills.
The company benefits are excellent and include hybrid working, generous holiday entitlement, full training, salary reviews and increases throughout the year, and outstanding development and progression opportunities.
Duties include:
- Handling inbound and outbound calls
- Liaising with network providers
- Assisting with sales team queries
- Completing product investigations
- Creating support tickets and following up
The start date is expected to commence in February; however, interviews will take place as soon as possible.
Please apply if you feel this role would suit you.
