Technical Support Advisor (TT-10017)
Newbury, Berkshire
Customer Service
£26,300
Full time / Permanent
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My client based in Newbury is currently looking to onboard an enthusiastic, customer-focused, and hardworking individual into their technical support team.
This role comes with full training, but the ideal candidate will have a natural flair for problem-solving and logical thinking.
The ideal candidate will have previous office-based customer service experience, paired with a strong telephone manner and relationship-building skills.
The company offers excellent benefits, including hybrid working, generous holiday entitlement, ongoing salary reviews, and strong development and progression opportunities.
Duties Include:
- Handling inbound and outbound calls
- Liaising with network providers
- Assisting with sales team queries
- Completing product investigations
- Creating support tickets and following up
Start Date: May/June (interviews taking place ASAP)
Please apply if you feel this role would suit you!
