Customer Service Administrator (TT-10022)

We are recruiting on behalf of our client based in Stockley Park who is looking to add a Customer Service Administrator to their friendly and supportive customer service team.

This is an excellent opportunity for someone who enjoys providing first-class customer support while keeping things organised behind the scenes. You'll play an important role in ensuring customers receive an efficient and professional service while supporting the wider team with a variety of administrative tasks.

We're looking for someone who is confident, organised and enjoys working in a fast-paced environment. Strong written and verbal communication skills are essential, along with the ability to learn new systems and processes quickly.

Key Responsibilities

• Processing customer orders accurately and efficiently.
• Handling inbound telephone calls and responding to customer emails.
• Amending customer orders as required.
• Managing stock rotation and inventory updates.
• Producing and running regular reports.
• Supporting the wider team with general administrative duties.
• Providing excellent customer service at every stage of the customer journey.

What We're Looking For

• Previous customer service experience within an office, retail or hospitality environment.
• Excellent verbal and written communication skills.
• A positive, friendly and professional approach.
• Strong organisational skills and attention to detail.
• The ability to prioritise a busy workload.
• Confident using Microsoft Office and learning new systems.
• A team player who enjoys building strong working relationships.