Sales Support Executive (TT-10026)

We are recruiting on behalf of a fabulous, growing and well-established local business based on Uxbridge High Street, who are looking to welcome a new Sales Support Executive to their friendly team.

This is a fantastic opportunity for someone with bags of potential, personality and a willingness to learn. The role offers plenty of variety, combining sales support, customer service, administration and accounts into one busy and rewarding position.

You'll be part of a close-knit team where everyone pulls together to deliver an excellent customer experience. If you're looking for a role where you can develop your skills, take on responsibility and build a long-term career, this could be the perfect opportunity.

What You'll Be Doing

• Managing and processing customer orders
• Preparing and sending customer invoices
• Answering incoming calls and responding to emails for the sales department
• Running reports and maintaining accurate information
• Investigating customer queries and resolving issues effectively
• Handling customer complaints and working towards positive resolutions
• Managing and coordinating customer deliveries
• Providing general sales administration and support to the wider team

About You

Ideally, you'll have previous experience within an office-based sales support, customer service, administration or accounts environment, with the confidence to communicate with customers professionally by both telephone and email.

However, experience isn't everything. Our client is particularly interested in meeting people who have strong potential, a great personality and a genuine desire to learn and develop.

You could also have gained your experience in a more face-to-face, customer-focused environment and be looking to take the next step into an office-based career.

The ideal candidate will have:

• Excellent communication skills, both written and verbal
• Confidence speaking with customers over the telephone
• A friendly and professional approach to customer service
• Good organisation and attention to detail
• The ability to manage a busy and varied workload
• A proactive attitude and willingness to learn
• Good computer skills and confidence using email and office systems
• The personality and enthusiasm to become a valued member of a close-knit team

Why Join?

This is an ideal opportunity for someone who wants to build a long-term career with a growing local business that genuinely invests in its people.

You'll receive excellent training and ongoing support, giving you the opportunity to develop across sales support, customer service, administration and accounts while taking on more responsibility as you grow.