Customer Service Coordinator (TT-10016)

We are looking to onboard a strong Customer Service Coordinator to join a busy and fast paced business in Langley. The role needs somebody who enjoys working closely with customers as well as with internal departments and on-the-road employees.

The ideal candidate will have a solid background in office-based customer service tasks. We need somebody with a good telephone manner and excellent written communication skills, who can manage a busy role where multiple responsibilities must be balanced.

Key Duties

• Answering calls and emails into the department
• Managing customer requests
• Liaising with internal teams to organise client visits
• Processing service orders
• Managing reports
• Processing orders
• Managing stock levels

Benefits

• Hybrid working
• Company bonus up to £6,000
• Flexible start time
• Private healthcare
• Generous holiday entitlement that increases with service (27 days plus bank holidays)